# Changing completion status through editing enrollment of a user not working

**URL:** <https://community.ethosce.com/t/changing-completion-status-through-editing-enrollment-of-a-user-not-working/3316>\
**Category:** EthosCE Support\
**Created:** [November 8, 2024, 7:51am UTC](https://community.ethosce.com/t/changing-completion-status-through-editing-enrollment-of-a-user-not-working/3316 "2024-11-08T07:51:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kiran](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/kiran/32/604_2.png) [@kiran](https://community.ethosce.com/u/kiran)\
**Post date:** [November 8, 2024, 7:51am UTC](https://community.ethosce.com/t/changing-completion-status-through-editing-enrollment-of-a-user-not-working/3316/1 "2024-11-08T07:51:33Z")

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I’ve been doing some testing on a course. It’s a parent course with ten child courses and a certificate at the end. For some reason someone completed all the child courses and cannot see the certificate at the end. So I wanted to test it out on another account and to make the process faster I wanted to just change my completion status on that account. I went through the steps under the edit enrollment tab and the progress bar goes through and everything says it works but then when I go to my account nothing changes. Everything is still incomplete and I can’t move forward.

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**Author:** ![benysh.susan](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/benysh.susan/32/213_2.png) [@benysh.susan](https://community.ethosce.com/u/benysh.susan)\
**Post date:** [November 8, 2024, 2:25pm UTC](https://community.ethosce.com/t/changing-completion-status-through-editing-enrollment-of-a-user-not-working/3316/2 "2024-11-08T14:25:18Z")

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Did you make each step complete? Sometimes just completing overall still makes a need for the required steps to be completed as well (especially to gain the certificate).  
Susan

 ![image](https://us1.discourse-cdn.com/flex015/uploads/ethosce/original/1X/94f6a85f36d72e974b36165e2d0417e57fa0351e.png)

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/ethosce/original/1X/ed630155f4491245f1015a2ae6f61a0950720976.png) [@system](https://community.ethosce.com/u/system)\
**Post date:** [May 7, 2025, 2:26pm UTC](https://community.ethosce.com/t/changing-completion-status-through-editing-enrollment-of-a-user-not-working/3316/3 "2025-05-07T14:26:14Z")

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