# Our Ethos Site is Dow **URL:** \ **Category:** EthosCE Support\ **Created:** [November 24, 2024, 10:39pm UTC](https://community.ethosce.com/t/our-ethos-site-is-dow/3342 "2024-11-24T22:39:22Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![lisadlau](https://avatars.discourse-cdn.com/v4/letter/l/aca169/32.png) [@lisadlau](https://community.ethosce.com/u/lisadlau)\ **Post date:** [November 24, 2024, 10:39pm UTC](https://community.ethosce.com/t/our-ethos-site-is-dow/3342/1 "2024-11-24T22:39:22Z")
Our site is down, is yours? ---
**Author:** ![ewolfe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/ewolfe/32/2_2.png) [@ewolfe](https://community.ethosce.com/u/ewolfe)\ **Post date:** [November 24, 2024, 10:51pm UTC](https://community.ethosce.com/t/our-ethos-site-is-dow/3342/2 "2024-11-24T22:51:51Z")
Hi Lisa, We are currently experiencing an outage. You can receive updates at [https://status.gocadmium.com](https://status.gocadmium.com). ---
**Author:** ![chuck.rodgers](https://avatars.discourse-cdn.com/v4/letter/c/6bbea6/32.png) [@chuck.rodgers](https://community.ethosce.com/u/chuck.rodgers)\ **Post date:** [November 24, 2024, 11:01pm UTC](https://community.ethosce.com/t/our-ethos-site-is-dow/3342/3 "2024-11-24T23:01:19Z")
Ours is showing down now as well Chuck ---
**Author:** ![EthosCE2014](https://avatars.discourse-cdn.com/v4/letter/e/e495f1/32.png) [@EthosCE2014](https://community.ethosce.com/u/EthosCE2014)\ **Post date:** [November 24, 2024, 11:15pm UTC](https://community.ethosce.com/t/our-ethos-site-is-dow/3342/4 "2024-11-24T23:15:35Z")
Our site is down as well. [@Ezra Wolfe](mailto:Ezra.Wolfe@gocadmium.com), do you have a timeline for resolution? Karen ---
**Author:** ![jbozema5](https://avatars.discourse-cdn.com/v4/letter/j/ee59a6/32.png) [@jbozema5](https://community.ethosce.com/u/jbozema5)\ **Post date:** [November 24, 2024, 11:35pm UTC](https://community.ethosce.com/t/our-ethos-site-is-dow/3342/5 "2024-11-24T23:35:42Z")
Ours as well. John Bozeman LMS Product Manager The University of Tennessee Health Science Center ITS Business Productivity Solutions Lamar Alexander, Rm 656 877 Madison Ave. Memphis, TN 38163-2186 jbozema5@uthsc.edu t: 901.448.2393 Healthy Tennesseans. Thriving Communities. > ![](https://us1.discourse-cdn.com/flex015/uploads/ethosce/original/1X/8e89739a1ca2c1da98416c5b39b8842f828bc6c4.png "EthosCE2014") | [EthosCE2014](https://community.ethosce.com/u/ethosce2014) EthosCE Customer > November 24 | > > - | - | Our site is down as well. [@Ezra Wolfe](mailto:Ezra.Wolfe@gocadmium.com), do you have a timeline for resolution? Karen ---
**Author:** ![ewolfe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/ewolfe/32/2_2.png) [@ewolfe](https://community.ethosce.com/u/ewolfe)\ **Post date:** [November 25, 2024, 12:09am UTC](https://community.ethosce.com/t/our-ethos-site-is-dow/3342/6 "2024-11-25T00:09:48Z")
We do not have a timeline but are steadily restoring the services necessary to bring EthosCE back online. ---
**Author:** ![EthosCE2014](https://avatars.discourse-cdn.com/v4/letter/e/e495f1/32.png) [@EthosCE2014](https://community.ethosce.com/u/EthosCE2014)\ **Post date:** [November 25, 2024, 3:36am UTC](https://community.ethosce.com/t/our-ethos-site-is-dow/3342/7 "2024-11-25T03:36:18Z")
Is there an update on the outage? Karen ---
**Author:** ![ewolfe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/ewolfe/32/2_2.png) [@ewolfe](https://community.ethosce.com/u/ewolfe)\ **Post date:** [November 25, 2024, 4:55am UTC](https://community.ethosce.com/t/our-ethos-site-is-dow/3342/8 "2024-11-25T04:55:08Z")
We are beginning the process of restoring customer sites to the hosting infrastructure. You can expect to see EthosCE sites coming back online overnight. However, please note that while your sites will be accessible, you may experience limitations with file uploads at this time. This functionality will be fully restored once the process is complete. We kindly ask that you refrain from opening any support tickets until we provide our next update that the restore is complete. Your patience and understanding during this time are greatly appreciated. ---
**Author:** ![davekaye](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/davekaye/32/566_2.png) [@davekaye](https://community.ethosce.com/u/davekaye)\ **Post date:** [November 25, 2024, 4:21pm UTC](https://community.ethosce.com/t/our-ethos-site-is-dow/3342/9 "2024-11-25T16:21:11Z")
We’ve put this in our configuration file to share with our learners. We were able to write to the configuration at 0900 MST. #content:before { white-space: pre-line; background-color:#f5b1ac!important; border:1px solid #cb4d4d!important; border-radius:16px; color:#000!important; content: " The CE platform experienced an outage on Sunday, November 24. The vendor is working to restore services. Learners may have had issues logging into the site and completing coursework and may have not received confirmation emails. We appreciate your patience, while our vendor restores services."; display: block; margin: auto; margin-bottom:8px; margin-top:16px; padding-left:16px; position: relative; text-transform: none!important; width: 95%; } ![site_issue](https://us1.discourse-cdn.com/flex015/uploads/ethosce/original/1X/1e2e140f3773ea901e9afe5f7f295a78d88c7785.png) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/ethosce/original/1X/ed630155f4491245f1015a2ae6f61a0950720976.png) [@system](https://community.ethosce.com/u/system)\ **Post date:** [May 24, 2025, 4:21pm UTC](https://community.ethosce.com/t/our-ethos-site-is-dow/3342/10 "2025-05-24T16:21:26Z")
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