# When a course has a full wait list, what happens when a slot becomes available?

**URL:** <https://community.ethosce.com/t/when-a-course-has-a-full-wait-list-what-happens-when-a-slot-becomes-available/30>\
**Category:** EthosCE Support\
**Tags:** waitlist\
**Created:** [August 17, 2017, 10:09pm UTC](https://community.ethosce.com/t/when-a-course-has-a-full-wait-list-what-happens-when-a-slot-becomes-available/30 "2017-08-17T22:09:31Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ewolfe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/ewolfe/32/2_2.png) [@ewolfe](https://community.ethosce.com/u/ewolfe)\
**Post date:** [August 17, 2017, 10:09pm UTC](https://community.ethosce.com/t/when-a-course-has-a-full-wait-list-what-happens-when-a-slot-becomes-available/30/1 "2017-08-17T22:09:31Z")

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When a course has a full wait list, what happens when a slot becomes available? Are users automatically enrolled? If so, in what order? How are they notified?

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**Author:** ![ewolfe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/ewolfe/32/2_2.png) [@ewolfe](https://community.ethosce.com/u/ewolfe)\
**Post date:** [August 17, 2017, 10:11pm UTC](https://community.ethosce.com/t/when-a-course-has-a-full-wait-list-what-happens-when-a-slot-becomes-available/30/2 "2017-08-17T22:11:45Z")

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The short answer is that nothing happens automatically. It’s up to the course admin to trigger notifications and/or enroll the learners manually.

These articles explain it more fully:

- [Moving a Learner from the Waitlist to the Enrollment List](https://ethosce.atlassian.net/wiki/spaces/ECE/pages/6259248/Moving+a+Learner+from+the+Waitlist+to+the+Enrollment+List)
- [Sending an E-mail to Learners on Waitlist](https://ethosce.atlassian.net/wiki/spaces/ECE/pages/6259256/Sending+an+E-mail+to+Learners+on+Waitlist)

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**Author:** ![CEPro](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/cepro/32/33_2.png) [@CEPro](https://community.ethosce.com/u/CEPro)\
**Post date:** [September 5, 2017, 4:12pm UTC](https://community.ethosce.com/t/when-a-course-has-a-full-wait-list-what-happens-when-a-slot-becomes-available/30/3 "2017-09-05T16:12:13Z")

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Is there any way to turn off the waitlist? We have a course where the registration is full, but we don’t want to use the waitlist.

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**Author:** ![ewolfe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/ewolfe/32/2_2.png) [@ewolfe](https://community.ethosce.com/u/ewolfe)\
**Post date:** [September 5, 2017, 4:13pm UTC](https://community.ethosce.com/t/when-a-course-has-a-full-wait-list-what-happens-when-a-slot-becomes-available/30/4 "2017-09-05T16:13:58Z")

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Currently there is no way disable the waitlist. Why not [post it as a product suggestion](https://community.ethosce.com/c/suggestions) and see if anyone else needs it as well?

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**Author:** ![CEPro](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/cepro/32/33_2.png) [@CEPro](https://community.ethosce.com/u/CEPro)\
**Post date:** [September 5, 2017, 4:16pm UTC](https://community.ethosce.com/t/when-a-course-has-a-full-wait-list-what-happens-when-a-slot-becomes-available/30/5 "2017-09-05T16:16:08Z")

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Thanks. For us, that feature would be nice to have. We don’t want people calling about a waitlist position if there is no possibility of them getting a spot.

I’ll go ahead and post a suggestion for it now.

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**Author:** ![ewolfe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.ethosce.com/ewolfe/32/2_2.png) [@ewolfe](https://community.ethosce.com/u/ewolfe)\
**Post date:** [September 5, 2017, 7:54pm UTC](https://community.ethosce.com/t/when-a-course-has-a-full-wait-list-what-happens-when-a-slot-becomes-available/30/6 "2017-09-05T19:54:01Z")

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