Spotlight on Leadership: Conversations For Leaders In the Healthcare CPD Landscape

Hi all,

The Alliance Spotlight Series are one day online workshops focused on a particular topic of interest for the healthcare CPD community.

I’ll be presenting with Boston University School of Medicine and Children’s Hospital Colorado on “Implementing Change Management Practices in a CPD Office.” This will be particularly relevant to organizations using EthosCE, so I would encourage you to join if you are wrestling with change in your institution! Learn more here, registration is $99 for Alliance members.

Thursday, September 30, 2021

3:00-4:00 PM ET

Implementing Change Management Practices in a CPD Office


  • Ezra Wolfe, MS, General Manager, Cadmium
  • Elizabeth Drury, Senior Operations Manager, Compliance, Boston University School of Medicine
  • Matthew Stern, MS, Manager, Continuing Medical Education, Children’s Hospital Colorado

Administration of CPD activities is complex. Dealing with participants from all over the world with many different backgrounds means that organizations must tread carefully when running at a large scale. Making change at scale can be even more challenging. Change can result in effects and emotions such as fear, confusion and defiance that cause havoc for a CPD department. But change also offers opportunity. How can CPD offices best implement change in a way that provides the best outcomes for participants, faculty and administrators? This session will present case studies and small group activity to discover how to plan and implement changes in organization and educational practices for the best results.

Learning Objectives:

  • Understand the relevance of change management techniques and their impact in change management for continuing education participants, administrators, and technology
  • Identify types of resistance to change and how to address each as well as how to leverage “influencers” to increase change adoption.
  • Increase knowledge of strategies, formats & best practices for implementing changes in CPD delivery mechanisms to participants, faculty, administrators and executives.

Speaker Bios:

Ezra is a General Manager at Cadmium where he leads the development and implementation of the EthosCE learning management system. He has more than 20 years of experience in healthcare education and truly enjoys providing technology services to CPD providers of all sizes and types. Ezra has a bachelor’s degree from Syracuse University and a master’s from the University of Kansas.

Elizabeth Drury began working for BUSM CME in 2007, as a program manager, working with our partners on jointly provided programs. She moved to Charleston, SC in 2010, where she managed the CME Department for four years. She comes back to BUSM CME as a Senior Operations Manager, working with our outside Medical Education Partners. She is also responsible for accreditation compliance for the department. Elizabeth has over 10 years of CME experience working on jointly provided and independently provided programs, enduring materials, internet activities, performance improvement programs, and regularly scheduled series.

Matthew Stern is the Manager of Continuing Medical Education at Children’s Hospital Colorado, the Pediatric Specialty Center of the University of Colorado Hospital System. He’s been in CME for nearly a decade focused in the hospital setting and leading change within organizations. He received his bachelor’s degree in Business Communications from the University of Kansas and a master’s degree in organizational leadership, concentrated in Healthcare Management from Regis University. Outside of the office, Matt leads several charitable organizations and is an avid skier spending most of his free time in the hills of Colorado.

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