Our footer is not displaying correctly. The HTML code is visible. How do I request support to fix this issue? This is not something we can fix on our end.
Hello- Good news is site admins can absolutely manage your site footer message here: https://cme.cosmeticsurgery.org/admin/config/ethosce/general
Looking at the section in question, that code is present, most likely unintentionally from a copy paste for whoever last edited your site footer. If you have additional questions, please open a support ticket for quick response.
1 Like
Hi Jennifer. How do I open a support ticket? (New at this. Sorry.)
@rita921 No worries! In the post above, there was a link that when logged in as a site admin will take you directly to the settings page that will allow you to remove that code. It’s in the section labeled Site Footer. If you still run into trouble, you can submit a ticket here Jira Service Management
1 Like