Is an admin of the system able to upload external credits under the providers transcripts or do they have to do it themselves?
Hi, admin of the system is only able to add external credits using the masquerade functionality, otherwise, the learner needs to do it.
Do you know if there is training on how to do that or would you happen to know. thank you
Hi,
Here are the instructions for masquerade: https://gocadmium.atlassian.net/wiki/spaces/ECE/pages/6259314/Switch+Users±+Masquerade. You need to have Site Admin access to use this feature. And I believe the Support Role also allows an admin to use masquerade.
Karen