Hi all - we have a number of conferences that include breakout sessions, or sometimes pre-conference sessions that are an additional cost.
Currently I create product attributes and options to accommodate this, but there are some issues.
- People want to change the breakout session after they have registered, but cannot. We can’t change them either.
- Report viewers can see course reports, but can’t see enrollment reports. So breakouts can be monitored by our conference coordinators from a department, but food preferences (one of our standard enrollment questions) cannot - we have to provide updated reports on a daily basis. Would love to have report viewer be able to see both enrollment and course reports.
- All product attributes are in a single column in the spreadsheet, so creating a list of who is going to what is quite cumbersome.
- We can’t limit enrollments to a particular breakout session, only to the conference.
I see now we can go in and change enrollment responses (cool!) after someone has enrolled, and I thought about doing it that way, but when there is a cost I can’t use it. Plus we’ve been told not to create a bunch of enrollment types even though I can’t see any other way, as making even a small change to a question affects ALL users in courses that use that enrollment type.
I understand why we can’t change product attribute option selections after the fact (there could be $ tied to the option) - but I feel like there needs to be an in-between of these two features.
I also tried creating a parent/child/grandchild hierarchy for breakouts: Conference at Parent level, Breakout session 1 at child level (and parent to), concurrent session 1 options at the grandchild level. I realize this is not supported by Ethos. I ran into an issue - I get a red banner indicating " requires you to choose your activities after purchase" - even though I chose prior to enrolling. So I went back in and selected all the other options, but I am still getting that error and am not allowed to enter into the parent (conference) course.
So if anyone has other ways they are doing this, or has a better way of using or managing attributes/options, I’m all ears!
Here is an example of a conference that has: paid attributes/options (pre conference), free attributes/options (breakouts), and our standard enrollment questions: