Currently, our reminders for completing a course evaluation are being sent to all course enrollees even if they’ve already completed the task. Is there a way to keep this from happening and for the reminder to go to only those who have not completed it?
Hi Maria,
That sounds like something we would need to investigate further. Could you open a support ticket with the course details and any other relevant information, like the specific e-mail text?
The way a reminder sends varies per course, so we would need to look at the specific reminder that is going out to really figure out what’s going on.
Thanks!
Raymond
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